Support

Support for BS Tube users.

Share what happened, what you expected, and the project details needed to reproduce the issue.

Contact

Email: support@bstube.net

Use this address for account, licensing, and product support.

Current Version

Release information is temporarily unavailable.

Include the version shown in the BS Tube About window when reporting an issue.

Issue Checklist

  • Customer, part number, and revision if safe to share.
  • Steps that caused the issue.
  • Screenshot or PDF output when helpful.
  • Export Diagnostics package from the affected screen, when available.
  • Whether it happens after restarting BS Tube.

Product Feedback

Practical notes about workflows, confusing screens, and manufacturing review concerns help improve BS Tube.